FAQ

Solterra Wellness Club is targeting an April 2026 opening at The Galaxy at Polaris. We’ll share a firm date as construction and inspections progress.  Our timeline shifted slightly as we added more space and services.

Inside The Galaxy at Polaris in Columbus, Ohio.  Specifically, we will be on the second floor (directly above PuttShack) facing Gemini Parkway.

Yes. We will host a minimum of two events each month before opening, including pop-ups, instructor spotlights, and Founders updates shared through our email list and social channels. Grand opening events, including Founders-only gatherings and public events, will be announced closer to our opening date.

Founders memberships are limited, pre-opening memberships that lock in Solterra’s lowest published rates for 12 months and include Founders-only perks.

Yes. Quantities are limited by tier and can sell out.

Founders pricing is locked for 12 months from Solterra’s opening date.

Membership access begins when Solterra opens.

Founders enrollment ends 6 weeks before opening or when sold out.

Upgrades and changes will be based on availability and the policies in place at the time of the request.

Memberships may include reformer and mat Pilates, yoga, and aerial classes depending on the tier you choose.

Elite, Hybrid 12, and Hybrid 8 memberships include 2 aerial class credits per month. VIP Founders includes unlimited aerial access.  There are also aerial yoga 5-packs and drop-in options.

Monthly class credits reset monthly. Any rollover policies will be posted once final membership rules are published.

Booking windows vary by tier. VIP Founders has a 14-day booking window. Elite Founders has a 12-day booking window. Hybrid 12 has a 10-day booking window.

If included in your tier, one late cancellation fee per month may be forgiven according to our cancellation policy.

You’ll recognize the foundations of Pilates right away. Our classes are rooted in the method, but taught with a thoughtful blend of classical structure and contemporary movement. The goal is familiarity without rigidity and challenge without overwhelm.

Not at all. Many clients join Solterra with prior Pilates experience. We may recommend starting with Reformer Foundations or Tower Foundations simply to learn our equipment, cueing style, and pacing. From there, you can progress quickly based on your experience and goals.

It’s intentionally both. Our instructors come from classical and contemporary backgrounds, and classes are designed to respect traditional Pilates principles while adapting to modern bodies, injuries, and lifestyles. Technique matters here, but so does accessibility.

Neither. Classes are designed to be layered, meaning you can adjust resistance, range, or challenge within the same class. This allows experienced clients to feel challenged while newer clients feel supported.

Classes are smaller and more personalized, with instructors able to offer clearer cueing and individual guidance. Progression is intentional rather than formulaic, and there’s room to evolve without being locked into rigid levels.

Many clients transition to Solterra after realizing they want strength with longevity. You’ll still find athletic, challenging classes, but they’re balanced with precision, control, and recovery so your body feels better over time, not just tired.

Yes. Our instructors are happy to help guide you based on your experience, goals, and how your body feels. You’re never expected to figure it out on your own.

Most people stay because they feel stronger, more mobile, and more supported over time. The experience is designed to be sustainable, not performative.

Memberships may include infrared sauna sessions, heated lounger sessions, and treatment discounts depending on your tier.

Yes. Included sessions reset monthly.

This refers to one included visit per month within the tier that offers it. Exact visit options will be detailed in the membership description and booking flow.

Yes. Solterra will have one private treatment room with services provided by a licensed massage therapist and a licensed esthetician. Specific service offerings and booking details will be posted closer to opening.

Yes.  We are planning for these types of services.  These will be announced with full details once confirmed.

Yes. Solterra’s coffee and juice bar will be open to both members and non-members. Details on hours and opening-day operations will be shared closer to launch.

Our coffee and matcha program has been designed in collaboration with One Line Coffee in the Short North. We will feature their coffee beans and matcha with a Solterra twist.

Our coffee program is designed in collaboration with One Line Coffee, a Columbus roaster that emphasizes relationship-driven sourcing and visiting producers at origin. Their sourcing approach focuses on supporting small producers through sustainable pricing and transparency, and they also operate a Smallholder Project Fund that directs additional dollars toward producer and community needs.

We feature One Line Coffee’s matcha and tea offerings as part of our bar program. Specific sourcing details for each product vary by origin and will be shared as our opening menu is finalized.

We are working with Vitality Juicery in Dublin, Ohio to provide fresh pressed juices and juice shots.

Some membership tiers include coffee and juice bar discounts. Refer to the membership tier details for the exact percentage.